Privacy Policy

1. Introduction

This Privacy Policy describes how ApplianceQuoter (“ApplianceQuoter,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information when you use our websites, tools, and related services (collectively, the “Services”).

ApplianceQuoter is a consumer-facing appliance repair information, estimate, referral, and service-request platform. We may connect or refer users to independent third-party service providers. We do not claim that ApplianceQuoter itself performs appliance repairs unless expressly stated for a particular offering.

By using the Services, you acknowledge this Privacy Policy. If you do not agree, please do not use the Services or submit personal information.

2. Information We Collect

We may collect information you provide directly, information generated through your use of the Services, and information related to referrals or service requests. Depending on how you use ApplianceQuoter, this may include:

• Name
• Phone number
• Email address, if provided
• Service address, if provided
• ZIP code
• Appliance type
• Appliance brand
• Model number
• Appliance age or age range
• Reported appliance problem or symptom
• Requested service date and time window
• Quote, estimate, and related information submitted through our tools
• Communications with ApplianceQuoter
• Device and browser information
• IP address
• Analytics and usage information
• Referral or source information (for example, how you arrived at the Services)

We do not claim to collect every category for every visit. Categories apply when you use the relevant feature (for example, booking fields when you request service, or analytics when usage measurement is enabled).

3. How We Use Information

We may use personal information to:

• Provide ApplianceQuoter estimates, guidance, and tools
• Process service requests and related inquiries
• Determine service-area availability
• Coordinate requested appliance repair services through third-party providers
• Communicate with you about your request or account activity
• Improve ApplianceQuoter and develop new features
• Analyze product performance and usage
• Prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Support ordinary business operations, recordkeeping, and dispute resolution

4. Service Providers and Referrals

When you request repair service or ask to be connected with a provider, ApplianceQuotermay disclose the information you submitted to third-party appliance repair companies, technicians, contractors, dispatch or service companies, or other service providers that may be able to respond to or fulfill the request.

Information shared for this purpose may include:

• Contact information
• Service address, if provided
• ZIP code
• Appliance information
• Reported problem or symptom
• Requested service window
• ApplianceQuoter estimate or quote context relevant to the request

The receiving provider may contact you directly to coordinate, confirm, reschedule, quote, diagnose, or perform the requested service. Different markets or ZIP codes may be fulfilled by different third-party providers. Service providers are independent businesses and are not employees of ApplianceQuoter solely because a request is referred or transmitted through our platform.

5. Compensated Referrals

ApplianceQuoter may receive compensation from service providers in connection with referrals, leads, bookings, introductions, or completed services. Such compensation may include lead fees, referral fees, commissions, marketing fees, or other commercial arrangements.

Receiving compensation does not automatically change a repair estimate shown in our tools and should not be treated as an independent certification or endorsement of any provider. Commercial relationships may exist with providers available through the platform.

6. Third-Party Service Providers

Independent third-party providers are responsible for their own services, diagnosis, pricing, estimates, workmanship, scheduling, warranties, licenses, insurance, communications, and business practices. ApplianceQuoter does not control an independent provider’s final diagnosis or final repair price.

Providers may also have their own privacy practices. Information they receive may be handled under their policies once disclosed for fulfillment of your request.

7. Analytics, Cookies, and Technology

We may use cookies, local storage, pixels, logs, and similar technologies to operate the Services, remember preferences, measure usage, and improve performance. We may also use first-party analytics event tracking and similar product-analytics technologies to understand how features are used (for example, funnel events related to estimates and booking).

We do not claim use of any specific third-party advertising or analytics vendor on this page unless that vendor is actually integrated into the product. If additional analytics or advertising technologies are added later, this section may be updated accordingly.

8. Data Retention

We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including business operations, legal compliance, fraud prevention, recordkeeping, and dispute resolution. Retention periods may vary by category of information and context of use.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Consumer Privacy Rights

Residents of certain U.S. states may have rights under applicable privacy laws. Depending on where you live and which laws apply, these may include rights to:

• Access personal information
• Correct inaccurate personal information
• Delete personal information
• Obtain a portable copy of certain personal information
• Opt out of certain processing, where applicable
• Exercise rights relating to the sale or sharing of personal information, where legally applicable
• Be free from discrimination for exercising applicable privacy rights

This section is informational and does not assert that ApplianceQuoter is subject to any particular state privacy statute. Applicability depends on facts such as business size, data practices, and residency.

To submit a privacy-related request, contact us using the details below. We may need to verify your identity before fulfilling a request.

11. Children

ApplianceQuoter is not intended for children under 13, and we do not knowingly seek personal information from children under 13. If you believe we have collected such information, please contact us so we can take appropriate steps.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates when this policy was most recently revised. Continued use of the Services after an update constitutes acknowledgment of the revised policy, except where additional consent is required by law.

13. Contact Us

Questions about this Privacy Policy or our privacy practices may be directed to: